Onboarding-Bulk Upload People Details

Bulk uploading or adding many users at once rather than doing it manually one at a time is possible in the system. You must be a super admin, admin or manager to bulk upload. However, you need to consider several things in order to do this.

Limitations of OnePassport Bulk Uploading

• You can only upload certain number of people from across your organisation depending on the subscription plan you have availed. For example, you have chosen the Medium plan which limits number of users to 99. You cannot upload more than this number in this case. However, should you wish to add more people, you can upgrade your plan.
• A maximum of 1000 records can be uploaded at any one time. Therefore, if you've got more than 1000 to upload, you need to create separate files for each batch and upload them one after another.
• The onboarding feature of the system only checks the first sheet on the excel file. Multiple sheets will be ignored.

Creating your Spreadsheet

Prepare your spreadsheet ensuring that the template for Staff Bulk Upload is followed.  Confirm that the top line of the spreadsheet has the titles of the fields you want included.  The system has the default fields for the titles as presented in the template. The headings shaded in red are considered to be the important fields, hence, must be completed. The rest are optional. Note that the required fields are: First name, Last name, Email, DOB, Mobile number, Job role, Employment type, Join date, Address Line 1, Town/Suburb, State, Post Code and Country. The rest are optional (Gender and Employee ID from the sample below).

Person Type/Department is essential if you have categorised your people based on this. So, to make sure that they go to the right department, provide this information in the sheet.

Here is a sample of a file which you can upload.

Download an Onboarding Template at the bottom of this page.

Here are some important things to keep in mind when creating your spreadsheet:

• Though the system is still accepting the 01/02/1990 (dd/mm/yyyy) format, preferably use the format DD MMM YYYY for the date of birth.
• Fill the Job role and employment type columns with the values applicable in your organisation and has been set up in your Comply.
• The system is accepting the format 456788908 for mobile/phone numbers.     
  • Should you have spaces for the mobile numbers like 0420 678 910, remove it by:
    • Highlighting the column for mobile number
    • Press ctrl F. A dialogue box will appear as:
    • In the Find what field, just put a space. Then click Replace Tab (just leave it blank). Click Replace All. 

• Department is equivalent to the Person Type (people categorisation)  in OnePassport System. 

Bulk Uploading

 Step 1: Click the Comply icon from your Dashboard with the name of your organisation under it.

Step 2: Your screen will open for your Dashboard. Click Onboarding.

Step 3: Click the +icon in the middle.

Step 4: Go to the Onboarding Bulk Upload tab. Click Choose File and then press the upload button.

Step 5: You will then see this screen here.  This is where you ‘Map’ the fields.  A list of Headings will appear in 2 columns.

Work your way down the list mapping the fields that pull information from the excel to the OnePassport system. 

Note that the required fields are: First name, Last name, Email, DOB, Mobile number, Job role, Employment type, Join date, Address Line 1, Town/Suburb, State, Post Code and Country. You cannot proceed to the next step if you are not able to select and map these required fields. System will notify you of the failed mapping.

*The Department from your sheet is equivalent to Person Type in the matching process.

Once you have matched the fields click upload and the import will commence.

Step 6: It will take time for the system to validate the information. It is advised to wait for at least 10 seconds before hitting the Upload button.

The system will detect if you have put any information that is in unacceptable format. It will turn red to notify you that you need to change it so you can proceed with the bulk uploading. When you hover your mouse over the information that is in red, a message will pop up like Invalid email address, Invalid phone number format and Invalid Data.

*Just in case you have uploaded the wrong format of email address, Date of Birth, Join Date or mobile number, you can edit the information straight away without changing your spreadsheet. Simply click and update that specific record. The information in red will turn into green once corrected.

*For details like Gender, Employment Type and Job Role, you can edit these by clicking and choosing from the drop down. From the example shown in the above image, the Gender is in red. Click inside the box and the screen will awhere you can select from the dropdown.

Once you are able to change it, the information will likewise turn from red into green.

Step 7: Considering everything is okay with your spreadsheet, you need to verify at the Organisation field that the name of the organisation or branch where you wanted the list to appear is shown.

Likewise, you confirm the category and type of people. Should you have different types of people (department/person type) it is advised to select "Use Type column based on uploaded excel. 

When done, click the Looks Good and Upload button.