Seeing "AIR-W-1004 Individual was not found" in the AIR Bulk Upload Result Page

When you see the status "AIR-W-1004 Individual was not found. Please either correct the individual details or confirm and accept individual details are correct" upon doing AIR Bulk Upload, this means that the person's details in the system is incomplete or incorrect. Hence, you need to correct/provide this information so you can resubmit the record to AIR.

To do this, while you are in the AIR Bulk Upload Result page, simply click the email of the individual with that status. You will be redirected to the person's AIR page. You will see a message there on what information that needs correction. Click the pen icon under the name of the person in that page and you will be seeing the profile page of the individual where you can check or provide the information.