Updating People Details – OnePassport

People's details can be altered individually or you may have experienced it at times when you need to add new information to multiple people. For example, a number of people have informed you of a change of address. They could send this via their App and connection, which is preferable, but you can also enter it from your organisation system as well. Manually inputting this information one by one is too time-consuming so here we outline how you can do this as a group. Take the following steps to complete.

Important:

1. Add the details for updating using the relevant bulk upload template. Email is the most essential information in your spreadsheet. It should match the one that is already saved in the system otherwise updating will not work.

You can download a template for updating at the bottom of this page for your reference. Note: It is only an example like the below picture. You can put the headers you want to update and work on as long as the first column should be the email section.

Make sure your spreadsheet for updating the details is ready for upload. To save time, ensure that there are no blanks or errors you need to correct later to successfully update. Check that you have removed the instruction columns from the original template and only have the title row as your first line across the top.

2. You can update the following information.

* First Name

* Last Name

* Middle Name

* Preferred Name

* Gender

* Birth Date

* Mobile Number

* Home Phone Number

* Person Type/Department/Unit/Sector - the one showing in the sidebar of Comply where your staff are categorised

* Address Line 1

* Address Line 2

* Town/Suburb

* State

* Post Code

* USI

* Country

* Business Email

* Employee ID

* Medicare Card Number

* Medicare IRN

* Individual Health Identifier (IHI)

* Work Category

Watch this video for the Onboarding Bulk Update process.

Here are the comprehensive, sequential guidelines provided for your reference.

Onboarding Bulk Update Steps:

Step 1: Log in to your account. You will be redirected to the dashboard.

Step 2: Click on "Onboarding" from the dashboard or sidebar.

Step 3: Click on "Bulk Upload".

Step 4: Click on "Onboarding Bulk Update" from Upload Type.

Step 5: Easily upload a file by selecting it or simply drag and drop it into the designated area.

Click the Submit button once done.

Step 6: Work your way down the list mapping the fields that pull information from Excel to the OnePassport system. Click Submit.

Step 7: The system will detect if you have put any information that is in an unacceptable format. It will turn red to notify you that you need to change it so you can proceed with the bulk upload when you hover your mouse over the information in red.

Step 8: Once you have revised the format to meet the required standards, simply click the green checkmark icon. Click Submit when everything is okay to upload.

Step 9: After Clicking Submit, there's going to be a pop-up Message. Press the Close button.

Step 10: Upon clicking the 'Close' button, you will be redirected to the 'Onboarding Results' page.

Wait while the system tries to process the transaction. You can refresh the page to check if the status change from Pending to Successful.

Step 11: Click Successful to view the Onboarding Bulk Update Result. You should be able to see the list.

Bulk Update Template_Sample.xlsx
9 KB Download
Sample_Onboarding Bulk Update.xlsx
10 KB Download

Step 7: The system will detect if you have put any information that is in an unacceptable format. It will turn red to notify you that you need to change it so you can proceed with the bulk upload when you hover your mouse over the information in red.

Step 9: After Clicking Submit, there's going to be a pop-up Message. Press the Close button.

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